Notre croisiere s'est tres bien passee. Le bateau etait en bon etat.
Remarques:
- La consommation electrique de ces bateaux devient disproportionnees : compter sur 3h de moteur par jour n'est plus compatible avec le concept de vacances en voilier respectueuses de l'environnement et de l'ocean. En 2024, les voiliers devraient etre systematiquement equipes de panneaux solaires (pour le frigo). Dorenavant, ceci sera un critere de selection
- Les differents site web Sunsail (Europe vs US) ont rendu la preparation penible
- L'acceuil par le personnel au Marin laisse a desirer : l'organisation de la navette depuis et vers l'aeroport a ete un echec sur toute la ligne, creant beaucoup de frustration a l'arrivee comme au retour.
- Le ton utilise lors du check-in et check-out etait un peu condescendant. Au final, nous avons eu toutes les info necessaires
- Aucune communication au regard de la caution: un email aurait ete apprecie pour confirmer que la caution a ete rendue/retenue
Boat was great, services were great.
The only thing we did not like it was the fact that we were not allowed on board till 6:00 PM. That means we could miss a day of sailing. After our insistence they (SunSail) let us board earlier and we left the Marina around 4:00. Please keep this in mid for future.
Thank you for all of your help. Nick was a great helper.
Val Simianu
Overall everything went very well. The boat handover was also problem-free. We had no damage or breakdowns with the boat. The staff at the base was very friendly. I used telephone technical support twice during our trip to start the watermaker. The technician knew every control button by heart and was able to help me in a targeted and competent manner.
Insgesamt verlief alles sehr gut. Die Bootsübergabe war ebenfalls problemlos. Wir hatten keinerlei Schäden oder Ausfälle mit dem Boot gehabt. Das Personal an der Basis war sehr freundlich. Zweimal habe ich während unseres Törns den telefonischen technischen Support genutzt um den Wassermacher zu starten. Der Techniker kannte jeden Bedienknopf auswendig und konnte mir gezielt und kompetent helfen.
We had the best trip ever! The boat was exactly what we expected and Captain jeff was super flexible with our plans. He was able to show us a variety of beautiful places while we were in Saint Martin Saint Barts and Anguila. I would recommend this trip to all families who want a unique vacation.
In principle everything went very well. We even got the boat a little earlier than announced and the people on site responded flexibly to our wishes. The boat was in good condition.
Something that should definitely be mentioned BEFORE booking is that Sunsail does not allow night sailing! This severely limits trip planning!
Im Prinzip lief alles sehr gut. Wir bekamen das Boot sogar etwas früher als angekündigt und die Leute vor Ort sind flexibel auf unsere Wünsche eingegangen. Das Boot war in gutem Zustand.
Etwas, das unbedingt VOR der Buchung erwähnt werden sollte, ist, dass Sunsail kein Nachtsegeln erlaubt! Das schränkt die Törnplanung stark ein!
Everything was great except for there was a breakdown in communication in putting me the client in touch with the local office and skipper; once I sorted that out by cold calling the office directly everything else fell into place. Nico was our skipper and he did an excellent job! The local office was also lovely and easy to work with.
Very good experience with Sail Italia, welcome, fast check in and out
Boat conforms to the description, clean and in good condition (two fridges!)
However, it is unfortunate for a boat of this size (and for the price) to end up with very basic and uncomfortable life jackets for sailing and maneuvering in the age of self-inflating vests.
The same goes for harnesses.
Très bonne expérience avec Sail Italia, accueil , check in et out rapide
Bateau conforme au descriptif, propre et en bon état ( deux frigos !)
Il est cependant dommage pour un bateau de cette taille ( et pour le prix) de se retrouver avec de simples brassières très sommaires et inconfortables pour naviguer et manœuvrer à l’heure des gilets auto gonflants.
Il en est de même pour les harnais
Our boat through Sunsail St Martin from Fort Luis marina was excellent. The weather was beautiful, the boat clean and well appointed and our skipper ready to take us to all the best places.
Top quality boat and equipment.
We regret a very late check-in which allows us to take possession of the boat really at 7 p.m.
We also regret the compulsory return on Friday before 5 p.m. for the passage of the diver. In short, we lose almost 2 days.
The coastal permit is not enough in Greece, we were able to take the start thanks to an offshore permit.
Qualité bateau et équipements au top.
On regrette un check-in tres tardif qui permet de prendre possession du bateau réellement à 19h.
On regrette aussi le retour obligatoire le vendredi avant 17h pour le passage du plongeur. Bref on perd quasiment 2 jours.
Le permis côtier ne suffit pas en Grèce, on a pu prendre le depart grâce à un permis hauturier.