Good reception from Fyly Yachting on our arrival (luggage drop-off while waiting for the boat to be available, complimentary bottle of wine with some treats). At 5:00 p.m., the inventory and handover began with a very unpleasant person (Nikos): He asked us to ask questions only after having toured the boat (inside and out) and when I pointed out things that were wrong, it made him very nervous, almost unbearable, saying: "I have 21 boats to take care of and if this continues, I have until Friday!" The boat had to be returned at 5:00 p.m. on Friday, so we were at the dock at 3:10 p.m. While Nikos was doing the return inventory on the boats that arrived after us, at 7:30 p.m., the base manager offered to postpone it until 9:00 a.m. the next day, apologetically. Which was done with another Nikos, this time, very pleasant. Obviously the attitude of the first Nikos was known, which explains the change of interlocutor.

Bon accueil de Fyly Yachting à notre arrivée (dépose des bagages en attendant la disponibilité du bateau, bouteille de vin offerte avec quelques friandises). A 17h00, l'inventaire et la prise en main a commencé avec une personne (Nikos) très désagréable : Il nous a demandé de ne poser les questions qu'après avoir fait le tour du bateau (intérieur et extérieur) et lorsque je lui faisais remarquer des points qui n'allaient pas, cela le rendait très nerveux, à la limite du supportable en disant : " j'ai 21 bateaux à m'occuper et si ça continue, j'en ai jusqu'à vendredi ! " Le bateau devant être retourné à 17h00 le vendredi, nous étions à quai à 15h10. Alors que Nikos faisait l'inventaire retour sur les bateaux arrivés après nous, à 19h30, le responsable de la base nous a proposé en s'excusant de reporter au lendemain 9h00. Ce qui s'est fait avec un autre Nikos, cette fois, très agréable. Visiblement l'attitude du premier Nikos était connu, ce qui explique le changement d'interlocuteur.

On site, Fyly was represented by Archon. The Archon staff was very knowledgeable and attentive to our needs and expectations.

Sur place, Fyly était représenté par Archon. Le staff d’Archon s’est montré très compétent et à l’écoute de nos besoins et attentes.

Very efficient service from Fyly at beginning and end of the charter. The boat was generally in good condition. comfortable and suited our party of five in three cabins very well. There were a few relatively minor issues, probably to be expected towards the end of a busy season - one of the heads needed attention (we were warned of this when we boarded) and, more importantly, the boat control panel was not fully functional so we couldn't monitor fuel and water tank levels, and the anchor windlass still didn't work perfectly despite some attention by the Fyly engineer on day 1. Otherwise it was a really good boat for us and we loved the fact that there were some toys (fins, fishing lines etc) left on the boat for our use.

It is a pity that the boat is not regularly maintained. The charterer, who is otherwise very friendly, had to have someone come and screw the doors and tables back on the right and left. Same problem with the air conditioners that I had to restart. However, there was a big problem with the mainsail halyard block which, being too damaged, did not work... Except for this last point, only small problems that should have been dealt with by standard maintenance.

Il est dommage que le bateau ne fasse pas l'objet d'entretien régulier. Le loueur, par ailleurs fort sympathique, a d'ailleurs dû faire intervenir une personne pour revisser à droite à gauche des portes et tables. Même problème sur les climatiseurs que j'ai dû réamorcer. Gros souci cependant sur le bloquer de drisse de grand-voile qui, trop abimé, ne fonctionnait pas... Sauf ce dernier point, que de petits problèmes qui auraient dû être traités par un entretien standard.

Extremely efficient and friendly the boat was in very good condition and well equipped