Charter Partner

Charter Partner

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reviews (50)

  • Susannah
    Susannah
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    We had such a fantastic trip with Pitter, they were brilliant. Wonderful boat, Zoran gave us a thorough briefing and the engineers were on hand to help with any issues. Thankyou!
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  • Gary
    Gary
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    The marina was experiencing unusual flooding in October, but not the charter companies fault. Check in and check out were very straightforward. The yacht was great apart from a dodgy battery but we had a work around. Base support was very good. I would charter with them again.
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  • Markus
    Markus
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    The charter company was not Pitter but Sun Charter. Standard was also below Pitter, but was good. Stern lines were m.M. undersized and too old for the size of the boat. I had two line breaks in La Rapita.
    Chartergesellschaft war nicht Pitter sondern Sun Charter. Standard lag auch unterhalb von Pitter, war aber gut. Heckleinen waren m.M. für die Bootsgrösse unterdimensioniert und zu alt. Ich hatte in La Rapita zwei Leinenbrüche.
  • Jean-François
    Jean-François
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    Excellente croisière Accueil sympathique et efficace Bateau très confortable et spacieux pour 8 Équipement en très bon état Accueil à quai à l'arrivée super Je reviendrai sans hésitation
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  • Rouven
    Rouven
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    Perfekte Abwicklung. Super Skipper. Alles bestens!
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  • Philippe
    Philippe
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    Nous avons eu quelques soucis : le bateau n’etait pas completement préparé. Mais le support technique a été efficace et la direction a su proposer des compensations.
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  • Bernd
    Bernd
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    I will send you a separate email about this!
    Ich werde Ihnen hierzu ein seperates Mail übersenden!
  • Dennis
    Dennis
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    Es hat alles wie versprochen geklappt.
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  • Vincent
    Vincent
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    Professional staff, nice boat. Good facilities. Highly recommended
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  • Denis
    Denis
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    Check-in rapide, bateau prêt dès notre arrivée , équipement très complet et petite attention dans le frigo, organisation impeccable
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  • Guillaume
    Guillaume
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    Reception a little long and some fairly significant problems on the boat: very old battery, almost non-functional navigation instruments, genoa trolley fixed with a screw so not adjustable... Otherwise the boat was very clean and the cell in good condition, the engine ran like clockwork and well equipped with dishes.
    Accueil un peu long et quelques problèmes assez importants sur le bateau : batterie très vieille, instruments de navigation quasi non fonctionnels, chariot de genoa fixé avec une vis donc non réglable... Sinon le bateau était très propre et la cellule en bon état, le moteur tournait comme une horloge et bien équipé en vaisselle.
  • Antoine
    Antoine
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    Très bien, professionnels.
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  • Alix
    Alix
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    Approach, contact in NL and very good there. Top holiday. Boat was a bit older, but OK. For our first rental, we found the instructions brief and had to keep asking questions ourselves. Water pump broke> still don't know how. The pump broke after switching the tank. The anchor was already attached with duck tape and did not go well> turned out not to be a plug, but was very secure. Ultimately part of the deposit is gone. More glasses and bowls on board
    Aanloop, contact in NL en daar erg goed.Topvakante. Boot was wat ouder, maar OK. Voor 1e x huren vonden we de instructie summier>moest zelf steeds doorvragen. Waterpomp ging stuk> weten nog steeds niet hoe. Na omschakelen tank ging pomp stuk. Anker zat al met ducktape vast enging niet goed>bleek niet stekker, maar lag erg vast. Uiteindelijk deel van de borg weg. Meer glazen en kommen aan boord
  • Augustin
    Augustin
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    Bateau prêt à l heure , super accueil et très pro
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  • Iñigo
    Iñigo
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    The boat was fine, except that the bow thruster was not working.
    El barco bien, excepto que no funcionaba la hélice de proa.
  • Pascal
    Pascal
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    En soi très bien pour un bateau relativement ancien, par contre ce n'est pas avec Pitter Gesellschaft que nous avons réservé!
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  • Frank
    Frank
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    Sehr gut, tolle Charter Yachten
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  • Frederico
    Frederico
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    Boat in satisfactory condition, although not brand new. No serious problems. Professional and attentive (German) team, responsible always available by telephone. Two things: - no insurance coverage for night navigation (check beforehand); - return to base on Friday by 5pm (penalty for late arrival). The boat must be left the following morning by 0900 at the latest.
    Barca in condizioni soddisfacenti, pur non nuovissima. Nessun problema serio. Team (tedesco) professionale e attento, responsabile sempre disponibile telefonicamente. Due cose: - no copertura assicurativa per la navigazione notturna (verificate preventivamente); - rientro alla base venerdì entro le 1700 (penale per ritardo). La barca va lasciata la mattina seguente entro le 0900 al più tardi.
  • Adriano
    Adriano
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    Everything went very well, good welcome, very good assistance. Staff always kind and ready to help with any problems.
    Tout sest très bien passé, bon accueil, très bonne assistance. Personnel toujours gentil et prêt à aider en cas de problème.
  • Melanie
    Melanie
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    Alles super gelaufen und ein prima Service vor Ort!
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  • Kristina
    Kristina
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    Mostly good, but basic starter supplies like a dish sponge and tea towels were not provided. Most charter companies provide a dish sponge, a bit of dish soap, tea towels, a roll of TP and maybe a roll of paper towels. There were also no fans on the boat, which can be very important on boats in the Med in summer. Staff was nice.
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  • Joe
    Joe
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    Boat and personnel excellent. Would have appreciated contact from them regarding weather warning of potential storm. Better for clients and boat safety.
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  • Martin
    Martin
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    The Marina in Trogir was a great spot to start our rental. High efficiency and close to the Islands. The admin team and boat technicians worked swiftly and was easy to work with. We gladly come back another year.
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  • Carol
    Carol
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    On the whole a good experience. Despite a few initial problems with cleanliness of the interior of the boat at hand-over and aback-flow problem in the main heads the boat was good. Once the staff had been made aware of these issues they were very quick and happy to rectify. So full marks to all the staff who we found to be extremely helpful.
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  • Jack
    Jack
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    Boat supplied in excellent condition. Cleanliness, impeccable, everything had been checked. The staff has always been very friendly, and even participated in the exit and the return to the dock. A lot of professionalism both in airport transfers and in the maintenance of boats. Volkan, base manager, was always responsive and caring. I highly recommend.
    Bateau fourni dans un excellent état. Propreté, irréprochable, tout avait été vérifié. Le personnel a toujours été très aimable, et a même participé pour la sortie et le retour à quai. Beaucoup de professionnalisme aussi bien dans les transferts aéroport, que dans la tenue des bateaux. Volkan, chef de base, a été toujours réactif et bienveillant. Je recommande vivement.
  • Mats
    Mats
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    Good boat, some minor problems.
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  • Pedro
    Pedro
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    Tot molt bé. Facil.
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  • James
    James
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    We had a great experience with Sam Boat. From the help with the initial enquiry, the booking and the boat itself was all exultant. We would definitely use again and recommend!
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  • Martin
    Martin
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    Seems to be confusion between Sam boat and charter partner. Towels, snorkel equipment, and this is the first time we didn’t have a starter pack
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  • Arne
    Arne
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    Great communication, friendly contact with everyone involved. Everything went well!
    Super Kommunikation, freundlicher Kontakt zu allen Beteiligten. Alles bestens gelaufen!
  • Charter Partner
    Charter Partner
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    The boat was very well maintained, elvstrom mainsail quite new and clean. The bathroom was clogged and due to a misunderstanding at check-in, they almost made us pay €150. In the end I was able to fix it, but be very careful with the check in/check out because they are going to catch you.
    El barco estaba muy bien mantenido, vela mayor elvstrom bastante nueva y limpio. El baño estaba atascado y por un mal entendido en el check in, casi nos hacen pagar 150€. Al final pude arreglarlo, pero mucho cuidado con el check in/check out porque van a pillar.
  • Christian
    Christian
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    Very professional, helpful and friendly staff
    Personnel très pro, serviable et aimable
  • Emmanuel
    Emmanuel
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    Our experience was perfect except for the weather but your partner can't help it :-) The whole Sun Charter team was very welcoming throughout our stay in Corfu.
    Notre expérience a été parfaite hormi la météo mais cela votre partenaire n'y peut rien :-) Toute l'équipe Sun Charter a été d'un accueil bienveillant tout au long de notre séjour à Corfou.
  • Graham
    Graham
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    Very satisfied
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  • Bernd
    Bernd
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    Very nice and helpful.
    Sehr Nett und Hilfsbereit.
  • Susie
    Susie
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    Jules from Samboat was great. Voltek from Pitter in Gocek was very poor. Bad boat not fit for purpose, not good customer service. Namik from Gena was great, nice boat nice service.
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  • Philippe
    Philippe
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    Very satisfied with Petter Yachting's service, fast and efficient
    Très satisfait de la prestation de petter yachting, rapide et efficace
  • Jean-Marc
    Jean-Marc
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    Average the rented catamaran was old and the sails torn, the halyards badly fitted and not of the right diameter and therefore could not be blocked at the cleats. However, the boat was clean and well maintained.
    Moyen le catamaran loué était vieux et les voiles limite déchirées, les drisses mal montées et pas du bon diamètre et ne pouvaient donc pas se bloquer aux taquets. Par contre le bateau était propre et bien entretenu.
  • Clément
    Clément
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    Boat in average condition and unfriendly basic staff
    Bateau en état moyen et personnel de base peu sympathique
  • Davide
    Davide
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    Everything as planned, I was very satisfied
    Tutto come da programma, sono rimasto molto soddisfatto
  • Petra
    Petra
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    The employees tried very hard and invested a lot of time to spontaneously find another skipper for us.
    Die Mitarbeiterinnen haben sich sehr bemüht und viel Zeit investiert, spontan noch einen Skipper für uns zu finden.
  • Tracey
    Tracey
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    Great experience in Turkey. First time sailing in that area. Only problem we had was with the outboard for the dinghy which was in poor condition and broke down after 2 days despite having paid an extra 100 euros a week for it.
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  • Jakob
    Jakob
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    Our rental included a central steering dinghy with 20 hp engine, but the boat was only equipped with a small dinghy with a 2.5 hp engine. That was annoying since we double checked this with the agency upfront. The lock to the boat did not work, so we had to leave it unlocked every time we left the boat. Both things the company was fully aware of, so it’s not okay not to inform you.
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  • Marco
    Marco
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    Not really happy as items specified on the boat not working (AIS, Radar) as disconnect by charter company as they say people can't operate them but I do and choose the boat for that reason from safety perspective. Items not working (Anchor light). Not being able to pay extra's with credit card while in documentation as no payment machine and only cash.
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  • Domingo
    Domingo
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    Good yacht, great support form Pittery staff
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  • Henco
    Henco
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    Pitter did his best to arrange the early check-in, which we had indicated we wanted to use when booking. Beautiful new ship, very good service.
    Pitter heeft zijn best gedaan om de vroeg incheck toch nog voor elkaar te krijgen, welke wij bij boeking aangegeven hadden gebruik van te willen maken. Prachtig nieuw schip, zeer goede service.
  • Sébastien
    Sébastien
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    unhappy. First night: alarm rings permanently. Due to the fact that the batt. was weak! . then 1 blocked toilet at the start and then 3 toilets out of 4 blocked! during the stay! 4th cruises know how to use the toilets on a ship and have never had the slightest problem in the past. No intervention during the stay. financial compensation for the inconvenience.
    mécontent. Premiere nuit: alarme sonne en permance. Du au fait que la batt. était faible ! . ensuite 1 toilette bouchée au depart et ensuite 3 wc sur 4 bouchés! en cours de séjour! 4ieme croisieresavons comment utiliser les toilettes sur un bateau et n avons jamais eu le moindre problème par le passé. Aucune intervention en cours de sejour. compensation financière pour les désagréments.
  • Jon
    Jon
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    The captain was OK but the boat's condition was poor- 1: Forward toilet broken 2: Limited flush on rear toilet 3: Smell from forward toilet was horrific-we had trouble sleeping. 4: Basic kitchen equipment missing. 5: Cushions missing from deck. 6: TV never worked 7: Internet didn't work 8: Aircon didn't work in main cabin. We expect a partial refund -the boat is short of minimum standards.
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  • Olivier
    Olivier
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    Très bellle expérience de navigation, le bateau était conforme à la description et tout était en parfait état de marche. La maintenance des bateaux est gérée très sérieusement. Le skipper très sympathique et à l’écoute de nos attentes. Nous avions demandé un skipper pédagogue, il répondait à nos questions mais lachè difficilement les commandes pour nous faire progresser sur le plan pratique. La Croatie sera un grand souvenir pour nous!
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  • Joachim
    Joachim
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    Very professional Charter P. company. Still very friendly staff and welcome. The boat was well maintained and equipment as per description. The Dingy and 2,5 HP Mercury 2-stroke outboarder were rather outdated, not worth the extra money and leaking air and gas. We could notä use it unless we took the inflator with us. Split is a very nice City and starting point to explore the Islands of Brac, Hvar, Korcula, etc.. The ACI Marina unfortunately is very narrow, busy and completely overwhelmed by Charter boats. It took us 2 hours and some arguments at the fuel station to fill up the tank on Friday afternoon (in June). Especially in stronger winds it can be difficult to return the boats into the very narrow channels to the box. I would not recommend Split ACI for beginners. Overall we spent a great vacation in ecellent sailing conditions with up to 40 knots of wind.
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