Hello Alex, thank you for your review, I apologize because the boat was rent it at morning 4 hours and didn't come at the hour that have to come, finally this not depends of me, when the boats arrives 30 min later, we have to clean and give you clean it. The sea scooter we didn't rent it because not works and for the delete of the boat we give you the paddle surf FOR FREE. At the end we was speaking and you was understand it all and you was really happy. I hope that next time you would have the boat at the time that you are booked exactly. Thank you