sehr gutes System bei Yachtübergabe mit App

The yacht was as good as expected and very clean, the staff on site were very friendly and competent. Unfortunately, the handover was delayed a little because the cleaners had not finished yet. Handcarts at the harbor would also be very helpful so that you don't have to lug your luggage and shopping all the way.

Die Yacht war so wie erwartet sehr gut und sehr sauber, das Personal vor Ort war sehr freundlich und kompetent. Die Übergabe hat sich leider etwas verzögert, da die Reinigungskräfte noch nicht fertig waren. Sehr hilfreich wären auch Handkarren am Hafen um das Gepäck und den Einkauf nicht den weiten Weg komplett schleppen zu müssen.

Great service and great boat.

Dreamy week on Nord Star. The boat is a little old and tired but we booked with a decent discount so can’t complain. Sailed very well and fuel cost surprisingly low. Denis and his team were great. Very good comms and they are hard working and helpful. A minor issue was fixed mid-week. Base marina location is the best in Ibiza. Old Town centre literally on your doorstep. No facilities though. Just two pontoons with water, electricity and waste. Our last night’s sleep in marina was ruined by some loud neighbours partying (with a different charter company), but that’s Ibiza. Bring ear plugs. Main issue was the attitude around black water. We were told it was ok to release in marina harbour and how “no one cares” when anchored. This was very disappointing and Ibiza seems to be getting out of control. As one of the largest sailing charter companies on the island please take better responsibility here. In other countries you would likely be fined or even put out of business over this.

Envían información necesaria previa al embarque vía correo. Ayuda para reserva de boyas y atraques. Barco en buenas condiciones. Check in sin problemas. Para el check out solicitan estar en una boya cerca del puerto para comprobar velas y casco. Resto de check out en puerto. Barco continuamente monitorizado, puede dar sensación de control, pero buena utilización de la información por parte del jefe de base, sólo se pone en contacto si preveen un problema.