Great afternoon. Got a text message a couple of days before to let us know where to pick up. Very friendly, took the 400 euro deposit which we got back. We were shown how to use the boat, despite only speaking Spanish was easily understandable. We launched out off a tractor. We did go to the waterfall, but it was dry. Plenty of other spots to stop though! We defiantly recommend and go again!
Many subsequent rebookings (date, departure location due to weather conditions and specific boat model) at the beginning, but then very friendly and professional on site. Boat was immaculate.
Viele nachträgliche Umbuchungen (Termin, Ablegeort wegen Wetterbedingungen und konkretes Bootsmodell) zu Beginn, jedoch danach vor Ort sehr freundlich und professionell. Boot war tadellos.
Great experience.
We had a great day and the team that takes care of the rental is on top and attentive to everyone's safety.
Especially Felix who is adorable.
We are also going to have another day very soon.
Super expérience.
Nous avons passé une journée formidable et l équipe qui s occupe de la location est au top et attentif à la sécurité de chacun.
Surtout Félix qui est adorable.
Nous allons d ailleurs refaire un petite journée très bientot.
Boat very well maintained and functional for our family. Thanks to ALBORAN CHARTERS for their support on departure and arrival!
Only small downside on the boat: the ladder to go down and up from the boat once in the open sea. It is not at all practical, it lacks a step or two in order to be completely comfortable.
Bateau très bien entretenu et fonctionnel pour notre famille . Merci à ALBORAN CHARTERS pour leur prise en charge au départ et à l’arrivée !
Seul petit bémol sur le bateau : l’échelle pour descendre et remonter du bateau une fois en pleine mer . Elle n’est pas dutout pratique , il manque une ou deux marche afin d’être complètement à l’aise.
Boat of good quality and corresponding to the description.
On the other hand, difficulty in contacting José Maria once the rental has been accepted. But no worries, availability of the boat at the rendezvous
Bateau de belle qualité et correspondant au descriptif.
Par contre difficulté de contacter José Maria une fois la location acceptée. Mais aucune souci, disponibilité du bateau au rendez-vous
Fatal. There was no wakeboat even though I booked express. Answer 3 lies: That it is optional (they advertise it), that I did not reserve, that they had not been able to contact me to notify me (I showed messages), then that it had broken, but they did not show me the damage. The most SERIOUS thing is that HE DID NOT HAVE A RADIO TO CONTACT THE PORT!!!. No attitude of compensating the client, only lies. TO REPORT THEM
Fatal. No había wakeboat aunque reservé expreso. Respuesta 3 mentiras: Que es opcional (lo publicitan), que no reservé, que no habían podido contactar conmigo para avisarme (enseñé mensajes), luego que se había roto, pero no me enseñaron los desperfectos. Lo más GRAVE es que NO LLEVABA RADIO PARA CONTACTAR CON EL PUERTO!!!. Ninguna actitud de compensar al cliente, sólo mentiras. PARA DENUNCIARLES
Bad news after two emails to reconfirm after a he confirmed rental that we needed a skipper we have arrived with our family and there is no skipper
the local boat rental company was not notified by Samboat that we needed a skipper and now the entire reservation has to be canceled and we’re looking for other options to take the family out for a boat ride today.
This agency has never heard of Samboat but says there are a number of different online resources
Now the agency is trying to refund my money but they have only received 510 of the 590 that I was charged so they’re curious how I’m supposed to get the $89 difference back to me since they never received it so now we have to wait now the agency is trying to refund my money but they have only received 510 of the 590 that I was charged so they’re curious how I’m supposed to get the $80 difference back to me since they never received it so now we have to wait for SamBoat for the difference ???
+<i>(Contact information hidden)</i> 5 USA