Cancellation Policy:
Personalised
CANCELLATION POLICY
• For bookings cancelled more than 3 days before embarkation, the down payment will be withheld by shipowner.
• For bookings cancelled within 3 days of embarkation, 100% of the charter fee will be withheld by the ship owner.
• In the event that the requested excursion cannot be completed due to safety reasons and/or weather conditions, a full refund will be provided.
In any case, it must be noted that the owner cannot take responsibility for any given changes due to weather conditions.
• In the case of mechanical difficulties with the selected boat, the funds will be returned in full amount.
• Extraordinary expenses such as special requirements or equipment, shore side transport or excursions, equipment rental by third parties, tour guides and in general any expenses not customarily considered part of the vessel's operating costs are payable by the Charterer.
• Cancellation requests will only be accepted in writing.
Excluding SamBoat service fees. The refund of these depend on the reason and are at the discretion of the platform.