Cancellation Policy:
Personalised
In case a client cancels the services of accommodation in a written for the company has the right to claim cancellation fee which cost are calculated in the following way:
- In case of cancellation up to 45 days before the day determined as the embarkation day, the company shall charge 30% f the stated price,
- In case of cancellation within 45 days before the day determined as the day of embarking, the company shall charge 100% of stated price
- In case of cancellation after embarking on the craft, the company shall keep the 100% of stated price and charge all costs that may arise due to cancellation.
- In case of cancellation reservation which are paid in 100% amount. The company will keep whole amount i.e 100%.
The company is not liable for any kind of damages in case of a change or cancellation that came out from force majeure or force of nature (war, riots, strikes, acts of terrorism, natural disasters, extraordinary sanitary conditions, interventions by competent authorities and similar).
Excluding SamBoat service fees. The refund of these depend on the reason and are at the discretion of the platform.