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How to file a claim?

Any claim must be reported to SamBoat within 48 hours of the incident.
You can make this claim:
-> Directly on the reservation page below the details of your rental.

EX: 

Screenshot_2019-08-21_at_11.38.16.png

Caution: The dematerialised contract does not allow you to declare a claim.

They can be viewed here : terms of use