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Boat Owner Help Center
Reservation and payment
Boat Owner Help Center
Account
Boat Ad
Deposit and Insurance
Reservation and payment
Cancellation and modification
Reporting a Claim
Reservation and payment
Can I leave a review/comment on my rentals?
Can I respond to my reviews/comments?
How much time do I have to respond to a request?
Can I translate messages received from a renter?
I have several boats, how can I propose another boat in my fleet?
Where can I find the rental contract?
How do the "return in the morning" and "take in the evening" options work?
What type of lease should I choose? (Paper or dematerialized)
What should I do if I find that the renter does not have the required skills to rent my boat?
In what condition should my boat be in?
Can I stay onboard during the rental?
Should I fill up the tank?
Do I need a rental contract ?
Do I have to be present when the keys are handed over?
How much will I receive per rental?
Do I have to declare my income?
When do I get paid? and how?
Who can rent my boat?
What if I have accepted a rental but am no longer available?
Is it possible to have the renter's number?
What if a renter wants to pay directly?
What is the difference between a skipper and a technical guide?
Why have I not received my rental income?
How do I add my banking information?
How does a rental on SamBoat work?
Where can I find my commission invoices?
What happens if I have not entered my bank details correctly?
How to find the contact details of a tenant?
What should I do if a renter does not pay a request that I have accepted?
How to change an unpaid booking request
Why should I never send or receive money out of the platform and share my contact information?
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