Help Center

I have taken out deposit or cancellation insurance, how can I find my insured number?

If you have taken out insurance with our partner Gritchen (deposit repurchase insurance or cancellation insurance), you should have received an email when you confirmed it.

This message contains in particular your certificate with your insured number. Keep it in a safe place, It will be asked to report a claim to the insurance.

If, however, you do not find this message, do not hesitate to write to us at We can resend it to you.

Note: As this is an automatic email, remember to check your SPAMS box.

To find out how to report a claim to Gritchen, go here!