If you have taken out insurance with our partner Gritchen (security deposit refund insurance or cancellation insurance), you should have received an email from the insurer (Gritchen Affinity) at the time of your confirmation.
This message notably contains your certificate with your insured number. Keep it safely, as it will be required to report a claim to the insurance company.
If you cannot find this message, feel free to write to us at contact@samboat.fr. We can ask the insurer to resend it to you.
NB: As this is an automatic email, be sure to check your SPAM box.