How does the damage waiver work?

We offer deposit buyback insurance in partnership with Gritchen or Mutuaide depending on eligibility.

In the event of a claim during the rental, this insurance can reimburse you up to €5,000 of the deposit. A residual excess will remain your responsibility (10% with a minimum of €200).

You can subscribe when confirming your booking, and up to the day before the first day of your rental, directly in your SamBoat personal account.
Subscribing to deposit buyback insurance allows you to reduce the pre-authorisation when you pay your deposit on the site. This option can only apply when the deposit is managed by SamBoat.

As a reminder, the reduction in pre-authorisation does not release you from being liable for the full deposit in the event of damage.

If you have a claim during your rental, the declaration can be made with:

• Gritchen via www.declare.fr — Information notice: [Gritchen deposit notice link]
   
• or Mutuaide according to the terms specified at the time of subscription — Information notice: [Mutuaide excess notice link]
   

As a renter, you are invited to carefully read the corresponding information notice before any subscription. In the event of a claim, you must:

• declare the claim in accordance with the instructions provided at the time of subscription;
   
• provide all supporting documents requested by the insurer;
   
• comply with the declaration deadlines set by the insurer.
   

Please note, certain cases are not covered, including:

• Aesthetic damage such as scratches, stains, dents, etc.,
   
• Damage resulting from a lack of maintenance or upkeep, normal wear and tear of the equipment, or resulting from use not in accordance with the manufacturers' usage standards, as well as those resulting from an inherent defect or lack of maintenance,
   
• A breakdown (mechanical incident); it being specified that the accidental consequences of a breakdown fall within the scope of the guarantees,
   
• Theft or loss of the boat;
   
• Damage affecting the spinnaker or the boat's ancillary equipment (beacon, dinghy, dinghy engine) or any other mechanical or electrical instrument when not related to a Claim;
   
• Damage resulting from tags and graffiti.
  
   

Similarly, certain exclusions to coverage exist, see here for the Gritchen notice or here for the Mutuaide notice.