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What should I do if the owner asks me to pay to him directly for the rental, even though I paid online on the website?

Rental payment is exclusively made online, on the SamBoat website. 

If an owner asks you to pay for the rental on-site, you must first notify SamBoat at or by phone at +44 20 8068 5683.

Note: The owner may still ask for payment for extras on-site during check-in (such as skipper fees, mandatory or optional extras, etc.)