Zoilo

Cancellation Policy: Personalised

If the Client wants to change the charter terms or cancel the reservation, this must be done in writing

If the Client cancels the reservation in writing, AC reserves the right to apply the cancellation charges in accordance with the applicable payment terms (ex. If the payment terms are 50% upon booking confirmation and 50% 30 days prior charter start, AC will apply following charges: for cancellation up to 31 day prior charter start, AC will retains 50% of the charter fee, and for cancellation less than 30 days prior charter start AC will retain 100% of the charter fee).
If the Client can find a new rental client for the same period of the charter and under the same terms and conditions, AC reserves the right to charge for any administrative and manipulative costs. The Client can, only with the written and confirmed permission of the AC, find a new rental client to take over the charter contract.

If the Client must cancel the reservation due to death in the family or serious illness, AC is not liable to return the paid amount, but the client can choose another charter period on the corresponding yacht, for which he will receive confirmation.

The credit note is calculated considering the difference between the cancelled reservation and the reservation later confirmed for the same vessel and in the same period.